Warranty Certificate

Please retain this WARRANTY CERTIFICATE and DO NOT mail.

  1. This warranty certificate is valid only with dealer's chop and date of purchase and with original purchase receipt presented when service is rendered. Checking fee and component part fee will be charged if receiptis lost or can not be presented.

  2. Once the warranty period is over, checking fee will not be charged. And the component parts quotation will be given within 14 working days. MS reserved the rights on the change of price without notice.

  3. For any defect which in our judgment is caused under normal use, we are responsible for repairing or replacing parts excluding cabinet, consumptive parts and accessories, free of charge within the 1 year warranty period commencing from the date of purchase. Any defective part which has been replaced shall become our property. Note : In the case of commercial or communal use, the product will only have 6 months warranty.

  4. This warranty certificate shall automatically be void if it has been explicitly or implicitly modified, opened,tempered with altered or repaired in any way by persons not authorized by MS, or it has been damaged through misuse, negligence, liquid ingress, accident, natural calamities, or it has become malfunctioned due to power interruption or abnormal voltage input. MS reserved the rights not to provide checking and repairing service.

  5. For service, the user will be responsible for the transportation of the product to and from our service centre for repair. Repair time will be 30-45 working days.

  6. User should take back the product back within 1 month after it is repaired. Otherwise, MS will not responsible for the lost or damage of product.

  7. Any warranty certificate other than this will not be recognized.

  8. This warranty certificate is valid only in Hong Kong and Macau SAR.

  9. We reserve the right to change the terms of this warranty card without prior notice.

  10. In case there is any inconsistency or conflict between the English version and the Chinses version of the terms, the Chinese version shall prevail.

Service Centre
Tel : 2425-7678 / 2111-9936
Address : Flat B, 7/F, Sang Chong Industrial Building, 9-11 Ka Hing Road, Kwai Chung, N.T.
Office Hour : Monday to Friday 9:00am-1:00pm / 2:00pm- 6:00pm